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Services

Passenger Handling

 

  • Ticketing
    • Issuance, documentation, reconfirmation. Ticketing offices for airline representation at departure hall at Thessaloniki and Mykonos Airports. GSA and outdoor sales.
  • Check in
    • Advance check in. Boarding pass issuance. Dangerous goods check in handluggage. Fast track check in at extra cost. Baggage porter service available. Service for PRMs, UMs, MAAS, Medical cases.
  • Lounge
    • Escort, access to business lounge at extra cost, irrespective of time, flight, class.
  • Boarding
    • Clearance at security area. Escort. Pre, Post boarding if needed.
  • Baggage transfer
    • Transportation services arranged for delayed or unaccompanied baggage. Customs clearance and delivery of baggage safely to passenger's final destination with the most reliable means (companies), X-rays, guarding.
  • VIP transfer
    •  Reception at meeting point. Transportation of passengers to/from and in the airport by VIP automobiles.
  • Various services              
    • Hotel accommodation, car rental, guided tours.

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Aircraft Handling

 

  • Parking
    • Marshalling, vehicles’ approach.
  • Offloading/Loading
  • Offboarding/Boarding
  • Ground equipment
  • Fueling
    • Providing fuel at the most competitive prices under our company contracts, in cooperation with the local fuel companies.
  • Deicing/Antiicing
  • Catering
    • Providing catering services at the most competitive prices under our company contracts, in cooperation with the local companies following the specific needs and instructions of the carrier.
  • Security
    • Security sealing and guarding services for business aircrafts.
  • Load control
  • Ad hoc flights
    • Arranging the various prerequisites for unscheduled flights.
  • Emergencies
  • Documentation

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Crew Services

 

  • Briefing and support facilities
    • Take necessary action as specified by the carrier.
    • Crew briefing facilities with telephone, fax, E-mail and telex.
    • Mobile telephone for engineer or other crew requested by airline.
    • Networking and flight planning and Dispatching, Load sheet, DGR, Meteo charts.
  • Escort
    • Meet and Assist services at departure/arrival.
    • Escort crew through airport facilities/fast track.
  • Transportation
    • VIP transportation to/from airport at arranged pick up/drop off times.
    • Car rental if requested by airline.
  • Accommodation
    • Handling of crew accommodation as per carrier’s instructions.
  • Documentation               
    • General declaration, other documents.
    • Distribution of relevant information provided by carrier.

 

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